Microsoft Skype for Business 2016 is an instant messaging platform that includes voice calling, video conferencing, and various other collaboration features.
Topics covered in Microsoft Skype for Business 2016 training include:
- Communicating with and managing contacts
- Using instant messaging features
- Setting up, participating in, and making presentations in meetings
- Using meeting features
- Recording a Microsoft Skype for Business 2016 meeting or conversation
After completing the course, individuals should feel comfortable customizing Microsoft Skype for Business 2016 to suit their needs.
About This Course
Course Prerequisites
Course Overview
Course Objectives
How To Use This GUIDE
Lesson 1: Getting Started
TOPIC A: Getting Started with Microsoft Skype for Business 2016
Launching Microsoft Skype for Business 2016
Signing into Microsoft Skype for Business 2016
Interface Overview
Signing Out of Microsoft Skype for Business 2016
Exiting Microsoft Skype for Business 2016
Using the Microsoft Skype for Business 2016 Notification Area Icon
Activity 1-1: Getting Started with Microsoft Skype for Business 2016
TOPIC B: Communicating with Contacts
Searching and Adding Contacts
Sending a Message
Using the Conversation Window
Replying to a Message
Making an Audio or Video Call
Using the Call Window
Activity 1-2: Communicating with Contacts
TOPIC C: Updating Your Status Information
About Statuses
Identifying Statuses
Setting Your Status on Login
Changing Your Status While Logged In
Adding a Personal Note
Setting Your Location
Updating Your Profile Picture
Activity 1-3: Updating Your Status Information
Summary
Review Questions
Lesson 2: Working with Messages and Contacts
TOPIC A: Sending Instant Messages, Part 1
Using Spellcheck
Using Emoticons
Changing the Font
Changing Text Display Size
Activity 2-1: Sending Instant Messages, Part 1
TOPIC B: Sending Instant Messages, Part 2
Sending a File
Adding a Hyperlink
Setting Message Importance
Viewing Conversation History
About Tabbed Conversations
Activity 2-2: Sending Instant Messages, Part 2
TOPIC C: Managing Contacts
Searching Contacts
Adding Contacts to the Favorites Group
Tagging a Contact for Alerts
Changing Contact Privacy Settings
Deleting Contacts
Activity 2-3: Managing Contacts
TOPIC D: Customizing the Contacts View
Using the Groups View
Using the Status View
Using the Relationships View
Using the New View
Activity 2-4: Customizing the Contacts View
Summary
Review Questions
Lesson 3: Joining Meetings and Calls
TOPIC A: Setting up Meetings
Setting Up a Skype Meeting
Viewing Upcoming Meetings
Joining a Skype Meeting
Using Meet Now
Activity 3-1: Setting Up Meetings
TOPIC B: Participating in Meetings
Using the Meeting Window
Adding Participants to the Meeting
Setting Meeting Options
Leaving a Meeting
Activity 3-2: Participating in Meetings
TOPIC C: Presenting in Meetings
Sharing Your Desktop
Sharing Specific Programs
Sharing a PowerPoint Presentation
Taking Notes with OneNote
Sharing Notes with OneNote
Activity 3-3: Presenting in Meetings
TOPIC D: Adding Interactivity to Meetings
Displaying a Whiteboard
Posting a Poll
Posting a Q & A
Sending Files to Participants
Managing Content
Activity 3-4: Adding Interactivity to Meetings
Summary
Review Questions
Lesson 4: Customizing Skype for Business
TOPIC A: Customizing Contact Groups
Creating Contact Groups
Adding and Removing Group Contacts
Moving and Copying Contacts
Changing Group Order
Messaging a Group
Deleting Contact Groups
Activity 4-1: Customizing Contact Groups
TOPIC B: Using Recording Features
Recording a Call or Meeting
Opening the Recording Manager
Changing Recording Options
Activity 4-2: Using Recording Features
TOPIC C: Customizing Microsoft Skype for Business 2016 Options
Changing Microsoft Skype for Business 2016 Options
Changing Audio Device Settings
Changing Video Device Settings
Showing and Hiding the Menu Bar
Activity 4-3: Customizing Microsoft Skype for Business 2016 Options
Summary
Review Questions
Lesson Labs
Lesson 1
Lesson Lab 1-1
Lesson Lab 1-2
Lesson 2
Lesson Lab 2-1
Lesson Lab 2-2
Lesson 3
Lesson Lab 3-1
Lesson Lab 3-2
Lesson 4
Lesson Lab 4-1
Course Wrap-Up
Post-Course Assessment
Course Summary
Appendices
Keyboard Shortcut Quick Reference Sheet
Index