Fully Customizable Courseware For Trainers

Microsoft Skype for Business

DOWNLOAD A FREE SAMPLE

Easily edit and rebrand as your own

$495.00

Imagine a powerful tool that allows you to communicate instantly with colleagues, which allows you share your computer screen, computer files, and even computer programs. Now imagine that this isn’t just a fantasy, it’s Microsoft Skype for Business and this training course from

Velsoft is the way to show your students the best route through the land of learning as it relates to the software.

This 12-module instructor-led package delivers a lot of bang for the buck in the training field. It covers: the basics, setting presence and location, managing contacts, alerts and alert sounds, instant messaging, audio and video calls, Skype meetings and presentations, advanced settings, and using Skype

on the system tray.

This course is fully customizable and comes with an instructor guide, exercise workbook, quick reference guide, PowerPoint slides, and more. Combine it with the Velsoft eLearning version of this course for a true blended-learning experience.

Download a free sample todayto get a true measure of how well this course can fit into your training program.

Module 1: The Basics

Opening Skype for Business

Signing In

Signing Out

Closing Skype for Business

Review Questions

Module 2: Setting Your Presence and Location

About Presence Statuses

Setting Your Presence Status on Login

Setting Your Presence While Logged In

Adding a Personal Note

Setting Your Location

Review Questions

Module 3: Managing Contacts, Part One

Adding Internal Contacts

Adding External Contacts

Creating Contact Groups

Moving Contacts to Groups

Adding Contacts to Your Favorites

Deleting Contacts and Contact Groups

Review Questions

Module 4: Managing Contacts, Part Two

Blocking Contacts

Using the Status View

Using the Relationships View

Using the New View

Review Questions

Module 5: Alerts and Alert Sounds

About Alerts

Disabling Alert Sounds

Changing Alert Sounds

Setting Status Change Alerts

Configuring Do Not Disturb

Review Questions

Module 6: Sending and Receiving Instant Messages (IM)

Sending an IM to a Contact

Responding to an Incoming IM

Using Spellcheck

Using Emoticons

Changing the Font

Viewing Conversation History

Review Questions

Module 7: Audio & Video Calls

Making an Audio Call

Making a Video Call

Recording a Video or Audio Call

Changing Audio Device Settings

Changing Video Device Settings

Review Questions

Module 8: Skype Meetings

Setting Up a Skype Meeting in Outlook

Joining a Skype Meeting

Setting Up an Impromptu Conference Call in Skype for Business

Setting Up an Impromptu Group IM Conversation

Taking Notes with OneNote

Review Questions

Module 9: Presenting with Skype for Business, Part One

Displaying a PowerPoint Presentation

Displaying a Whiteboard

Sharing Your Screen

Sharing Programs

Review Questions

Module 10: Presenting with Skype for Business, Part Two

Posting a Poll

Posting a Q&A

Sending Files to Participants

Sharing Notes with OneNote

Review Questions

Module 11: Advanced Settings

Turning Off All Pictures

Always Display the Skype for Business Window on Top

Using the Skype for Business Recording Manager

Preventing Skype for Business from Starting Automatically

Review Questions

Module 12: Using Skype for Business in the Notification Area

Viewing the Skype for Business Notification Area Icon

Changing Your Status

Signing In and Signing Out

Opening Skype for Business from the Notification Area

Closing Skype for Business from the Notification Area

Review Questions

Everything you need to deliver amazing training

Each courseware title is a trainers' kit that comes with the following course components:

Instructor Guide

Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ?student? version of the course you will be teaching.

Exercise Workbook

Velsoft offers an Exercise Workbook (also customizable) that is specific to the course you are offering. You can choose whether this is something you would like to present to your students.

Sample Files

Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.

PowerPoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or for your workshop. This includes the PowerPoint versions of all the courses, prepared for you in advance.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes the most important elements in each courseware title down to two pages.

Fully Customizable

Make any changes you like including easily taking our branding off and replacing it with yours.

Unlimited Users

Train as many participants at your location as you like - forever!

Unlimited Printing Rights

Print-on-demand only what you need for as many participants with no limits.

No Annual Renewal Fees

One-off pricing. Never pay again to use the materials.

Choose from 81 courses available in Articulate Storyline (.story) format.

  • Social Selling for Small Businesses
  • 10 Minute Presentation
  • Successfully Managing Change
  • Performance Management: Managing Employee Performance
  • Building Better Teams
  • Anger Management: Understanding Anger
  • Conflict Resolution: Getting Along in the Workplace
  • Hiring for Success: Behavioral Interviewing Techniques
  • Creating a Top Notch Talent Management Program
  • Conducting Effective Performance Reviews
  • Stress Management
  • Managing Customer Service
  • Closing the Generation Gap in the Workplace
  • Accounting Skills for the New Supervisor
  • Onboarding: The Essential Rules for a Successful Onboarding Program
  • Employee Recognition: Appreciating Your Workforce
  • Creativity In The Workplace
  • Diversity, Equity, and Inclusion
  • Unconscious Bias
  • Becoming Management Material
  • Coaching and Mentoring
  • Motivation Training: Motivating Your Workforce
  • The ABCs of Supervising Others
  • The Professional Supervisor
  • Delegation: The Art of Delegating Effectively
  • Team Building: Developing High Performance Teams
  • Meeting Management: The Art of Making Meetings Work
  • Leadership Skills for Supervisors
  • Managing Difficult Conversations
  • Giving Effective Feedback
  • Managing the Virtual Workplace
  • Managing Across Cultures
  • Women Leadership: Owning Your Strengths and Skills
  • Dealing With Difficult People
  • Vendor Management Essentials
  • How to Become a Leader with Integrity
  • Corrective Action
  • Project Management Principles and Performance Domains
  • Advanced Writing Skills
  • Public Speaking: Presentation Survival School
  • Emotional Intelligence
  • Communication Strategies
  • Critical Elements of Customer Service
  • Skills for the New Employee
  • Business Etiquette: Gaining that Extra Edge
  • Conquering Your Fear of Speaking in Public
  • Time Management
  • Business Writing That Works
  • Critical Thinking
  • Goal Setting
  • Personal Brand: Maximizing Personal Impact
  • Self Leadership
  • Managing Pressure and Maintaining Balance
  • Active Listening
  • Fostering Innovation
  • Delivering Dynamic Virtual Presentations
  • Entrepreneurship 101
  • Workplace Harassment: What It is and What to Do About It
  • Workplace Violence: How to Manage Anger and Violence in the Workplace
  • Lean Process Improvement
  • Employee Accountability
  • Disability Awareness: Working with People with Disabilities
  • Crisis Management
  • Strategic Planning
  • Continuous Improvement with Lean
  • Creating a Positive Work Environment
  • Developing a Safety Procedures Manual
  • Beyond Workplace Politics
  • Digital Transformation
  • GDPR Readiness: Creating a Data Privacy Plan
  • Cybersecurity Fundamentals
  • Respect In The Workplace
  • Advanced Skills for the Practical Trainer
  • Facilitation Skills
  • Survival Skills for the New Trainer
  • Using Activities to Make Training Fun
  • Developing a Training Needs Analysis
  • Measuring Training Results
  • Risk Management
  • Safety in the Workplace

Download a Free Sample

Your privacy is important to us. For more information, take a look at our Privacy Policy.